About Us
We specialize in delivering your consignments with speed, precision, and unwavering commitment. Our team is dedicated to ensuring your consignments arrive at their destinations on the day and at the time you specify., providing you with peace of mind and unbeatable convenience. Our courier network operates 24 hours a day, 7 days a week, 365 days a year serving a diverse range of industries with dedication and a commitment to exceeding expectations.
Our Vision
We aspire to be the foremost choice for individuals and businesses alike, providing a comprehensive range of courier solutions tailored to meet the diverse needs of our clients.
Our Mission
We understand that each industry has its own challenges and priorities, and we tailor our services to align with those needs. Our aim is to become an integral part of our clients’ operations, so that we can champion service excellence in our respective industries together.
Our Story
Premier Courier Service emerged as a response to the ever-revolving needs of modern businesses and individuals. Our journey began with a simple goal: to bridge the gap between urgency and reliability.
Our principles
Guided by integrity and excellence, we prioritize customer satisfaction, ensuring reliable and efficient service delivery at every interaction.
Communication and understanding is prioritized when it comes to services we offer. Sometimes our drivers are delayed due to traffic jams and motorway accidents. We will endeavour to contact you as soon as possible to inform you of the situation and relay to you the new time of delivery.
We work to build a relationship with you, partnering you in the goals of your business. Customer satisfaction means everything to us and our reputation is founded on a commitment never to compromise the quality of excellent service we provide to both existing and new clients.
It is not just about having the best of intentions to deliver quickly. We have staff that is trained and experienced in providing the promised service. When time is critical nothing should be left to chance. Our key component is always showing up at the time specified and delivering the right product to the right place at the right time!
It is not just about the day-to-day deliveries. Here at PCS, we continually reflect and learn. We track key performance indicators and look to where we can improve. Our only request of our customers is that they give us both opportunities and feedback, allowing us to continue delivering excellence… If any of our services don’t meet your specific requirements, please contact us as we pride ourselves on going that extra mile to make your delivery happen.
We work in partnership with you, adjusting our availability to meet your needs. All the planning in the world cannot account for everything that will impact the delivery of a consignment. We understand this therefore can adapt our services to fit changing circumstances and any unusual or specific requirements.